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FREE SHIPPING FOR ORDERS OF R1000 OR MORE | FLAT SHIPPING RATE OF R85 TO MAIN CENTRES IN SA.
FREE SHIPPING FOR ORDERS OF R1000 OR MORE | FLAT SHIPPING RATE OF R85 TO MAIN CENTRES IN SA.

Our Store Policies

Refund & Exchange Policies 

Silicone Tableware Collection Policy

Unfortunately due to health and hygiene we are unable to accept refunds, returns or exchanges. Make sure to be 100% sure with selected colour and product before placing your order. Should your order still be in it's packaging and unused, email us at store@fablebaby.co and we can assess as solution for you. 

 

Prints Exchange Policy. 

Once your prints have left us they might experience a bumpy ride or get managed a bit roughly. If you take delivery and open your box of prints to find them damaged, we would love to hear from you as soon as possible. An exchange can only take place within 2 days of taking delivery 

In order to lodge an exchange request please send the following to store@fable-lifestyle.com:
 
1. Photos of the damaged prints.  
2. A photo of your waybill received when signing for your order. 
3. Your name & order number
 
We will get back to you as soon as possible. 
 
Exchanges can only take place for damaged caused by the courier. If any wear and tear of your prints take place while getting framed or once framed, we are unable to assist with an exchange.
If you have ordered the incorrect print size & would like to exchange your prints - you will need to cover the cost of the courier to collect from your address & deliver to Libby Bell Art. You will also need to cover the courier fee for your new prints. 

Baby Furniture Returns Policy
  • You can choose between a refund, exchange or repair, where goods are defective within 10 business days if the products are wrongly described, different from the sample shown to you or do not perform.
  • If the product is assembled, installed, affixed or amended we will not accept a return of the product, unless defective.
  • We may charge a handling fee of up to 20% if the return is accepted by management.
  • Goods may not be sent back without authorisation by True Town c.c.

Safety Advice

Children should be supervised by an adult at all times. Leaving a child unattended with or near a piece of furniture can be dangerous. Please take the necessary care when using this product.

Extra Information

Our products are shipped in a flat packed box and need to be assembled at home after delivery.

An instruction manual for assembly of the furniture item can be found within the box with clearly labelled drawings and instructions for assembly.

SALES

We don't accept refunds or exchanges for all products that are on sale.